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Customer Communications Management for Healthcare Payers in 2021
Covid has transformed customer communications management for...
Clarity in Auto Finance Communications: Reduce UDAAP risk
Learn how clarity in auto finance communications can reduce UDAAP risk through clearer notices, stronger governance, channel consistency & ...
In Demand More Than Ever: Empathy in Customer Communications
After a year of difficulties, empathy in our business communications...
Your Bank Statement is Now the Key to Cross Selling | DataOceans
Bank cross selling via face to face interactions at the branch is no...
Seven Ways to Improve Customer Engagement
Customer engagement is a more effective strategy to create value for...
Cultivating an Infinite Mindset in Business
Right now is a good time to do consider what the ultimate goal of...
Covid Vaccines Present Challenges for Healthcare Communications
Healthcare providers and payers have worked hard to communicate about...
The Liminal Appeal of QR Codes
If you are not currently printing QR codes on your statements, you...
How to Influence Customer Behavior Via a Monthly Statement
Consumers are bombarded with messaging. Fortunately, for utilities, a...
Covid’s Long Term Impact on Gen Z Customers
A new study suggests that the impact of Covid-19 on members of...