For Retailers, Covid a Study in Evolution
Retailers today are rapidly evolving in a struggle for survival, as...
Trusted Delivery Starts With Choice: A Practical Framework for Print and Digital
A choice-first framework for regulated industries to improve customer communications across print and digital using Choice, Clarity, Access...
An Outsourcing Everything Strategy Includes Customer Communications
To stay ahead of the next disruption, businesses need to digitally...
Likely Increase in Usage of Two Factor Authentication
As more organizations like Tesla roll out two-factor authentication,...
USPS Slowdown May Push Customers to Digital Delivery
A slowdown in USPS delivery service has implications for postal...
DataOceans CRO on the You, Me and Your Top Three Podcast
DataOceans CRO Fred Soller shares his personal journey from a...
Telemedicine: A Harbinger Of Healthcare Transformation?
With the pandemic, stocks of telemedicine companies are soaring. What...
Trust Is The Ultimate Currency
When you communicate with your customers, are you building trust or...
Electronic Adoption Solutions for the Healthcare Industry
Despite the rapidly changing technology landscape, health care...
What is a Banking Customer Journey Map?
Banking customers want a seamless experience for every interaction....