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The DataOceans Blog

The latest in thought leadership and news related to customer engagement.

Your Bank Statement is Now the Key to Cross Selling | DataOceans

Your Bank Statement is Now the Key to Cross Selling | DataOceans

Sad, but true: nobody really walks into their bank happy. Even if you’re making a deposit, a bank...

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January 6 ,2021

Seven Ways to Improve Customer Engagement

Seven Ways to Improve Customer Engagement

Customer satisfaction alone does not cut it anymore. Satisfaction is a given. So, what’s a more...

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December 22 ,2020

Cultivating an Infinite Mindset in Business

Cultivating an Infinite Mindset in Business

We’ve had a rough 2020 with most companies revising their yearly goals to cope with the reality of...

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December 16 ,2020

Covid Vaccines Present Challenges for Healthcare Communications

Covid Vaccines Present Challenges for Healthcare Communications

Recently we’ve had some good news about the arrival of multiple vaccines to combat Covid-19. The...

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December 9 ,2020

The Liminal Appeal of QR Codes

The Liminal Appeal of QR Codes

For many years, it was commonly assumed by marketers that QR codes were a waste of time. People...

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December 2 ,2020

How to Influence Customer Behavior Via a Monthly Statement

How to Influence Customer Behavior Via a Monthly Statement

Consumers are bombarded with messaging everywhere. Fortunately, for industries like broadband,...

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November 24 ,2020

Covid’s Long Term Impact on Gen Z Customers

Covid’s Long Term Impact on Gen Z Customers

“Teens are a growing segment in the multibillion dollar luxury market, and it’s not just wealthy...

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November 18 ,2020

Digital Transformation in Banking Communications

Digital Transformation in Banking Communications

Two Gaps Impact Banking Communications A classic article by Tony Byrne, founder of Real Story Group

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November 11 ,2020

Succeeding With Customer Communications Management

Succeeding With Customer Communications Management

The Solution: Customer Communications Management Why Are Organizations Losing at Customer...

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November 4 ,2020

For Retailers, Covid a Study in Evolution

For Retailers, Covid a Study in Evolution

The peppered moth is a classic example of rapid evolutionary change. In the span of a human...

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October 29 ,2020

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