A Data Driven Winter Holiday
As 2021 draws to an end, this is another unconventional holiday. Here...
Navigating USPS Uncertainty And Lessons from Denmark’s Postal Shift
Discover how USPS uncertainty is reshaping customer communications—and how your business can future-proof operations with digital-first str...
Addressing Member Health through Data Driven Personalization
The need for healthcare organizations to leverage data, informing and...
Communications – A New Competitive Differentiator
Businesses have access to massive volumes of personal data but they...
Ways to Maximize Customer Retention
Check out some ways you can maximize customer retention and solidify...
Staying Connected This Thanksgiving
As Thanksgiving nears and marks the beginning of winter festivities,...
What Is Financial Inclusion?
Learn about financial inclusion, including what it is, why it's...
The Dangers of Physical Mail
Physical mail can lead to data leaks and identity theft. Protect...
Challenging Times Require a Focus on Resilience
Pandemics, weather events, supply chain shortages, regulatory changes...
To Improve Customer Experience, Improve Employee Experience
Front-line employees can contribute insights about processes and...