Challenging Times Require a Focus on Resilience
Pandemics, weather events, supply chain shortages, regulatory changes...
Solving Data Complexity in Health Insurance: A Foundation for Billing and Beyond
DataOceans solves data complexity in health insurance through advanced healthcare data management-enabling consolidated billing, unified id...
To Improve Customer Experience, Improve Employee Experience
Front-line employees can contribute insights about processes and...
Member Journey Mapping for Credit Unions
To understand the member experience, credit unions need to map the...
Customer Segmentation for Banks and Credit Unions
In a competitive market, banks and credit unions can use customer...
Customer Communications Can Generate Profit
Innovative companies are finding ways to make cost centers like...
Medicare Advantage Customers Want More Personalization
Consumers want personalization applied to other spheres in their...
How Will Transparency Pricing Impact Hospitals and Patients?
The Transparency and Coverage Rule requires hospitals to publish...
Up Ahead: A Growing Gap in Tech Skills
The US faces a shortage of over half a million people for technology...
Four Ways Community Banks Can Expand Their Digital Marketing
Community banks often lack the resources to market like national...