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The DataOceans Blog

The latest in thought leadership and news related to customer engagement.

What is a Customer Data Platform Used For?

What is a Customer Data Platform Used For?

Last year at this time Gartner released a study on the growth of Chief Customer or Experience...

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March 11 ,2021

Assessing COVID: An Interview with Healthcare Executive Joseph Smith

Assessing COVID: An Interview with Healthcare Executive Joseph Smith

At DataOceans, we are fortunate to count several executive thought leaders among the members of...

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March 4 ,2021

Four Critical Ways CCM Can Help Your Credit Union

Four Critical Ways CCM Can Help Your Credit Union

CCM for Member Communications Management Credit Unions Need Help Competing Why Should...

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February 25 ,2021

DataOceans Featured in Third Edition of Madison Advisors CCM

DataOceans Featured in Third Edition of Madison Advisors CCM

Madison Advisors recently released the third edition of its research report on Customer...

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February 17 ,2021

How to Thrive (Not Just Survive) in This Working From Home Thing

How to Thrive (Not Just Survive) in This Working From Home Thing

7 Essential Actions You Need to Put Into Practice For most of my career, I have managed large...

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February 11 ,2021

Three Major Benefits of eDelivery

Three Major Benefits of eDelivery

If you haven’t been providing your customers with eDelivery options for statements...

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February 3 ,2021

The Outlook for Customer Communications for 2021

The Outlook for Customer Communications for 2021

Assuming a successful rollout of Covid vaccines to the US population, Q4 2021 (and perhaps even...

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January 28 ,2021

Customer Communications Management for Healthcare Payers in 2021

Customer Communications Management for Healthcare Payers in 2021

What you need to know for successful member communications in 2021   Where Are...

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January 21 ,2021

In Demand More Than Ever: Empathy in Customer Communications

In Demand More Than Ever: Empathy in Customer Communications

It’s very likely that during the last two weeks of December your inbox was flooded with holiday...

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January 13 ,2021

Your Bank Statement is Now the Key to Cross Selling | DataOceans

Your Bank Statement is Now the Key to Cross Selling | DataOceans

Sad, but true: nobody really walks into their bank happy. Even if you’re making a deposit, a bank...

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January 6 ,2021

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