CFPB Changes May Impact Customer Communications
Rohit Chopra, President Biden’s nominee to direct the Consumer Financial Protection Bureau (CFPB),...
What is a Customer Data Platform Used For?
Last year at this time Gartner released a study on the growth of Chief Customer or Experience...
Assessing COVID: An Interview with Healthcare Executive Joseph Smith
At DataOceans, we are fortunate to count several executive thought leaders among the members of...
Four Critical Ways CCM Can Help Your Credit Union
CCM for Member Communications Management Credit Unions Need Help Competing Why Should...
DataOceans Featured in Third Edition of Madison Advisors CCM
Madison Advisors recently released the third edition of its research report on Customer...
How to Thrive (Not Just Survive) in This Working From Home Thing
7 Essential Actions You Need to Put Into Practice For most of my career, I have managed large...
Three Major Benefits of eDelivery
If you haven’t been providing your customers with eDelivery options for statements...
The Outlook for Customer Communications for 2021
Assuming a successful rollout of Covid vaccines to the US population, Q4 2021 (and perhaps even...
Customer Communications Management for Healthcare Payers in 2021
What you need to know for successful member communications in 2021 Where Are...
In Demand More Than Ever: Empathy in Customer Communications
It’s very likely that during the last two weeks of December your inbox was flooded with holiday...