First GDPR, Now Consumer Duty - What US Finance Companies Need to Know
A new consumer protection regulation has been evolving in the UK that warrants the attention of US...
The latest in thought leadership and news related to customer engagement.
A new consumer protection regulation has been evolving in the UK that warrants the attention of US...
What sounds like a better experience? Receiving a bill in the mail, writing a check, dropping the...
Are you tired of fielding billing inquiry calls that are impacting the performance of your team?...
When regulatory requirements change, organizations can struggle to keep customer communications...
Just about every day comes with another headline about a consumer finance company paying out...
Businesses and their customers will face continued adversity in 2023. Inflation, currently above 7%
Since the 2008 Recession, auto finance loans have reached an all-time high, and the pandemic has...
Coupled with a global pandemic that has changed consumer spending habits, supply chains, and the...
Find the original blog post here at Forbes. In today’s world, people rely on technology to...