[ALPHARETTA, Georgia, April 23, 2024] — DataOceans, a leading provider of Customer Communications Management (CCM) solutions, and Hudson Cook, LLP, a national law firm whose practice is focused on laws and regulations for the consumer financial services and banking sectors, have joined forces to introduce Compliance Hub+. The solution redefines end-to-end compliance in servicing letter and notice fulfillment by merging cutting-edge CCM technology with real-world legal services. Poised to transform regulatory customer communications management, Compliance Hub+ is set to become the new benchmark for the auto finance industry.
Transforming Regulatory Compliance in Customer Communications
Compliance Hub+ is distinguished by its integration of DataOceans' CCM technology and Hudson Cook's deep experience in consumer financial services compliance. This powerful collaboration brings to life a compliance ecosystem that is first of its kind, designed to operationalize Hudson Cook's experience and understanding of state repossession laws and deliver functional, compliant default notice templates to users of DataOceans' CCM platform.
Larry Buckley, the CEO of DataOceans, shared his enthusiasm about the transformative power of Compliance Hub+. "In today's world, where staying ahead in regulatory compliance and boosting operational efficiency is absolutely vital, Compliance Hub+ is leading the charge. It's a groundbreaking collaboration between DataOceans and Hudson Cook that brings together the best of our CCM technology with baked-in support from a legal services provider. What we've created with Compliance Hub+ goes beyond simplifying compliance—it's setting a whole new standard for how legal support and regulatory communications are handled in the auto finance world."
Key Features of Compliance Hub+
Compliance Hub+ integrates several key features that set it apart in the realm of regulatory customer communications management.
Compliant letter templates: Compliance Hub+ leverages default letter templates prepared by Hudson Cook, integrating standardized templates (NOI, RTC, and Post-Sale Explanations) and delivering them to client- users with legal advice baked in.
Hudson Cook is proactive in identifying and managing statutory and regulatory requirements, ensuring subscribers always have access to the latest compliant templates, complete with redlines and detailed legal memoranda.
Enhanced governance and visibility: Compliance Hub+ includes a thorough audit trail, tracking version history, edit/approval actions, and milestone processing. Users can use the bulk search function to locate and export any information required as a PDF.
Operational efficiency: Changes that took months to implement can now be made in minutes. Intuitive content management tools eliminate manual processes and IT involvement.
Additionally, Compliance Hub+ subscribers receive the support of dedicated DataOceans client success managers, along with counsel from Hudson Cook - fostering strong relationships and ensuring comprehensive regulatory compliance support.
“This joint effort with DataOceans is consistent with Hudson Cook’s 27-year history of providing high-quality and cost-effective legal services in a manner most useful to our clients,” said Michael Benoit, Chairman of Hudson Cook, LLP. “As clients continue to streamline their workforces, finding ways to bundle advice into operational resources that can be utilized across a sector is critical for the future of legal services.”
DataOceans' enterprise software, integral to Compliance Hub+, undergoes annual audits (PCI Level 1, SOC2), ensuring the highest level of security for compliance needs. The scalability of Compliance Hub+ makes it a cost-effective choice, eliminating the need for multiple vendors, internal departments, and technology platforms.
Compliance Hub+ is not merely introducing a new product; it is setting a new paradigm for how businesses achieve compliance and excellence in regulatory customer communications. For those ready to lead in operational efficiency and regulatory adherence, Compliance Hub+ offers the key to unlocking potential and propelling forward into a future where compliance challenges are met with definitive solutions.
For further information about Compliance Hub+, please contact:
Lawrence Buckley: Lawrence.buckley@dataoceans.com
Visit our Compliance Hub+ Webpage.
About Hudson Cook
Established in 1997, Hudson Cook, LLP focuses on state and federal consumer and commercial financial services, banking and privacy compliance, regulation, enforcement, and supervision. From our offices around the country, we leverage the knowledge of our attorneys, who understand the complex and interrelated laws and regulations applicable to the consumer and commercial financial services and banking industries. For more information visit www.hudsoncook.com.
*Users may customize the Compliance Hub+ templates or host their own templates on the platform. However, customized or user-specific templates will not be
monitored or reviewed for compliance and are the responsibility of the user.
